Frequently asked questions

Is this a skip-the-line ticket?

Your entry ticket is booked and confirmed before you travel, so you go straight to the entrance instead of queuing at the on-site ticket office. Aquileia rarely sells out, but arriving with a ticket already on your phone still saves the wait at the counter.

Does one ticket really cover all four sites?

Yes. Since a change to the ticketing structure effective January 2026, a single ticket covers the Basilica, the Complesso Basilicale (crypts, Baptistery and Südhalle), the Domus–Palazzo Episcopale and the Domus di Tito Macro. There's no need to buy separate tickets for each part of the complex.

Do I need to visit at a specific time?

No. Your ticket is date-specific rather than tied to a narrow entry slot — you choose the day, and you can enter and explore freely during opening hours on that date. There is no fixed appointment time.

What's included in the ticket?

Self-guided access to the Basilica and its 4th-century mosaic floor, the frescoed and excavation crypts, the Baptistery and Südhalle, the Domus–Palazzo Episcopale, and the Domus di Tito Macro. The separate National Archaeological Museum in the town is not included.

How and when do I get my ticket?

We send your ticket to your email as a mobile ticket with a QR code once your booking is confirmed. There is nothing to print — show it on your phone at the entrance.

Is entry free for anyone?

Yes — visitors under 18, Aquileia residents, disabled visitors with documentation, accompanying teachers, journalists, authorised guides, and FVG Card or Aquileia Card holders all enter free. Free entry is issued only in person at the ticket office; we don't sell tickets online for these categories, since there's nothing for us to book.

Is there a group discount?

The site offers a reduced rate for organised groups of 15 or more paying visitors, booked directly with the ticket office. We sell individual tickets for independent travellers rather than group bookings.

How do I get to Aquileia?

Aquileia sits about 40km from Udine and 45km from Trieste, in Friuli-Venezia Giulia. The nearest airport is Trieste – Friuli Venezia Giulia (Ronchi dei Legionari), around 20km away; regional trains stop at nearby Cervignano-Aquileia-Grado station, with a local bus onward, though driving is the most flexible option.

How long does the visit take?

Most visitors spend around 90 minutes to two hours covering the Basilica, the crypts and the Domus di Tito Macro properly. Add time if the Baptistery and episcopal complex are a particular interest, or if you plan to walk the wider archaeological area of the ancient Roman city.

What is the mosaic floor?

It's the pavement of the original 4th-century basilica built at Aquileia after Constantine's Edict of Milan legalised Christianity, rediscovered beneath later flooring in the early 20th century. It now covers the nave of the Romanesque church rebuilt above it in 1031, and is among the most extensive early-Christian mosaic pavements to survive from antiquity.

Is the Basilica still a working church?

Yes. It is an active parish church, and opening hours to visitors are curtailed on Sunday mornings and during religious ceremonies. Please dress and behave respectfully when visiting, as in any active place of worship.

Is the site suitable for visitors with limited mobility?

Partially. The main nave is level and step-free, but the underground crypts and parts of the Domus di Tito Macro involve stairs and uneven ancient flooring. Contact the ticket office ahead of your visit to confirm the current accessible route.

Is the National Archaeological Museum included?

No. The National Archaeological Museum of Aquileia is a separately administered state museum with its own ticket, a short walk from the Basilica. This ticket covers the Basilica and its own complex only.

Can I change my mind after booking?

All bookings are final once confirmed. We only issue a refund if the site cancels or closes on your booked date. See our terms for the full policy.

Are you the official Basilica ticket office?

No. We're an independent concierge service for international visitors. We obtain a genuine dated entry ticket on your behalf and handle the booking in your own language. Our service fee is included in the price shown, and you can always buy directly from the Basilica's own ticket office if you prefer.

What currency am I charged in?

The price you see is the price you pay — we show it in your local currency where we can and charge exactly that amount, with no surprise fees at checkout. Payment is by card on a secure page.